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Here you’ll discover articles about bots and how they’re being used to transform sales, support and marketing. Subscribe to get the latest articles directly to your inbox.

Customer Service General Marketing
world of chatbots

Welcome To…The World of Chatbots [Infographic]

The mention of the word 'chatbot' is often met with a confused, quizzical look. There is so much misunderstanding of them still, yet in the…

Author avatar
Ged Richardson
  • 5 years ago
  • General
Read Now
digital disruption

Which Industries Will Benefit from Chatbot Disruption?

Chatbot disruption is prevalent across different industries owing to the fact that they are highly…

Author avatar
Deena Zaidi
  • 5 years ago
  • General
voice search

What is Voice Search and Why it’s The Future

In 2015, 1.7 million voice-first devices were shipped across the U.S. But the number soon…

Author avatar
Deena Zaidi
  • 5 years ago
  • General
chatbots for customer service

3 Practical Applications of Chatbots for Customer Service

Powered by the natural language processing (NLP) and voice-controlled technology, AI chatbots are quickly becoming…

Author avatar
Deena Zaidi
  • 5 years ago
  • Customer Service
dom the pizza bot

Conversation: The New User Interface

As we embark on a new era of computing, advances in artificial intelligence and natural…

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Ged Richardson
  • 5 years ago
  • General
future chatbots

5 Chatbot Trends to Look Out for in 2018

If the next few years are anything like analysts are suggesting, voice and chat bots…

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Andy Wilkins
  • 5 years ago
  • General
best bet

Here’s Why Chatbots Should Be Your Next Marketing Bet

Conversational bots or chatbots are changing the pace at which businesses market their products. For…

Author avatar
Deena Zaidi
  • 5 years ago
  • Marketing
messaging apps whatsapp

Messaging Apps: The New Untapped Marketing Channel

Spend any time marketing a business these days and you’ll know that getting ‘eyeballs’ on…

Author avatar
Ged Richardson
  • 5 years ago
  • Marketing
rise of chatbots

The Rise of the Chatbot. Why Now?

A glance at the Google Trends graph for 'Chatbot' gives you an idea of the…

Author avatar
Ged Richardson
  • 5 years ago
  • General
chatbots increase sales

How 3 Forward-Looking Companies Use Chatbots to Improve Sales

According to the Chinese zodiac, 2017 was year of the rooster. In the tech world,…

Author avatar
Ged Richardson
  • 5 years ago
  • General
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