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Category :Customer Service

Here you’ll discover articles about bots and how they’re being used to transform sales, support and marketing. Subscribe to get the latest articles directly to your inbox.

Customer Service General Marketing
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AI FOR THE MASSES: How bots help even the customer experience playing field

The present-day world of online retail behemoths of Amazon, Argos and Asos etc undeniably leaves a small to medium sized businesses (SMEs) with a clear…

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Henry Charatan
  • 4 years ago
  • Customer Service
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How Confident is AI?

Times-a-Changing Research suggests that by the turn of the century Artificial Intelligence [AI] could be…

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Henry Charatan
  • 4 years ago
  • Customer Service
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5 Steps to Build Your Bot

Step 1: Complete Bot Profile The first step to configuring your bot is filling in…

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Henry Charatan
  • 4 years ago
  • Customer Service
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3 Practical Applications of Chatbots for Customer Service

Powered by the natural language processing (NLP) and voice-controlled technology, AI chatbots are quickly becoming…

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Deena Zaidi
  • 5 years ago
  • Customer Service

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