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Category : Customer Service

Here you’ll discover articles about bots and how they’re being used to transform sales, support and marketing. Subscribe to get the latest articles directly to your inbox.

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5 Steps to Build Your Bot

Step 1: Complete Bot Profile The first step to configuring your bot is filling in your bot profile. This begins by choosing your bot's names:…

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Henry Charatan
  • 1 month ago
  • Customer Service
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chatbots for customer service

3 Practical Applications of Chatbots for Customer Service

Powered by the natural language processing (NLP) and voice-controlled technology, AI chatbots are quickly becoming…

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Deena Zaidi
  • 1 year ago
  • Customer Service

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