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Here you’ll discover articles about bots and how they’re being used to transform sales, support and marketing. Subscribe to get the latest articles directly to your inbox.

Customer Service General Marketing
Facebook chatbot

Is Facebook’s Current Hiatus on Chatbots Actually a Good Thing for Our Industry?

For those of us in the chatbot business, the recent Facebook / Cambridge Analytica scandal couldn’t have come at a worse time. Many chatbot companies…

Author avatar
Ged Richardson
  • 7 years ago
  • General
Read Now
world of chatbots

Welcome To…The World of Chatbots [Infographic]

The mention of the word 'chatbot' is often met with a confused, quizzical look. There…

Author avatar
Ged Richardson
  • 7 years ago
  • General
digital disruption

Which Industries Will Benefit from Chatbot Disruption?

Chatbot disruption is prevalent across different industries owing to the fact that they are highly…

Author avatar
Deena Zaidi
  • 7 years ago
  • General
voice search

What is Voice Search and Why it’s The Future

In 2015, 1.7 million voice-first devices were shipped across the U.S. But the number soon…

Author avatar
Deena Zaidi
  • 7 years ago
  • General
dom the pizza bot

Conversation: The New User Interface

As we embark on a new era of computing, advances in artificial intelligence and natural…

Author avatar
Ged Richardson
  • 8 years ago
  • General
future chatbots

5 Chatbot Trends to Look Out for in 2018

If the next few years are anything like analysts are suggesting, voice and chat bots…

Author avatar
Andy Wilkins
  • 8 years ago
  • General
rise of chatbots

The Rise of the Chatbot. Why Now?

A glance at the Google Trends graph for 'Chatbot' gives you an idea of the…

Author avatar
Ged Richardson
  • 8 years ago
  • General
chatbots increase sales

How 3 Forward-Looking Companies Use Chatbots to Improve Sales

According to the Chinese zodiac, 2017 was year of the rooster. In the tech world,…

Author avatar
Ged Richardson
  • 8 years ago
  • General
what is a chat bot

What is a Chatbot? (The Basics)

Cast your mind back to the early days of apps and remember all the confusion…

Author avatar
Ged Richardson
  • 8 years ago
  • General

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