We are proud to announce that we’ve recently updated our usage statistics.
Each bot has its own usage stats page, which tracks a number of key metrics.
Here’s what all the metrics mean…
These new features make tracking the day-to-day of your customer usage easier than ever.
We have introduced new data centred around what languages and channels your customers use.
Giving you the tools to:
- learn who your customers are (demographic, language),
- learn what they want, and
- be smarter with your data.
Learn invaluable insights
- like how long your conversations last,
- where they ended, and
- how they can be improved.
Enjoy the new functionality,
The Chatamo Team 🙂